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Exception Queue
Nothing is silently written off. Every item here is owned, aged, and resolved with an audit trail.
Unresolved payment variances by marketplace
A nickel alone is noise — a month of them is a phone call. Each packet lists every transaction behind the total, ready to send for resolution.
All 9 · $9,152.37unmatched card transaction 5 · $3,658.34payout variance 2 · $4,350.42unmatched bank deposit 1 · $412.66aging inventory 1 · $730.95
unmatched bank depositopen
Bank deposit $412.66 with no matching marketplace payout
SeatGeek deposit hit the bank but no payout record explains it. Import the missing settlement report or investigate.
What is this — and what do Resolve / Dismiss actually do?
What happened: Money landed in the bank that doesn't line up with any marketplace payout on record.
Resolve: Closes it with your note once you know what the deposit was (e.g. a payout the marketplace never emailed about, a transfer, a refund).
Dismiss: Closes it if it's not marketplace money (owner transfer, interest, etc.).
Normally: Identify the sender in the bank feed, note it, Resolve.
Both buttons only close this item with a note in the audit trail — neither deletes data, changes Skybox, or moves money.
$412.66
9/15/2026